Frequently Asked Questions


What is the difference between hot wax and strip wax?
With hot wax, the wax is spread quite thickly onto the skin and allowed to dry slightly before it is gently peeled away. As the hair is pulled directly from the roots, it is far less painful than the more traditional strip wax. It results in fewer in-grown hairs, reduced breakage leading to longer re-growth periods.


Hot wax is highly recommended for sensitive skin, and it also promotes skin hydration.


We would recommend using the strip wax technique for thicker or less sensitive skin such as legs, arms and chest. With strip wax, a layer of wax is spread on the skin and removed using a paper strip. After the treatment, the area will be cleaned to ensure that no residual wax has been left. With hot wax, the area won’t be sticky afterwards (strip wax can leave the skin sticky).

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What makes hot wax less painful?

Firstly, oil is applied to the skin about to be waxed, followed by the wax.  This allows the wax to wrap around the hair and not to the skin as the oil acts as a barrier.  Therefore less tugging is required.back to top

How painful is it?
If you undergo regular waxing, it should become less painful over time as the hairs become thinner and lighter. However, every person has different pain thresholds, so what is painful to one person may not be to another. As we are experienced in waxing treatments, we aim to make the process as painless as possible.back to top

How long does the hair need to be?
With hot wax, the hair can be as short as 1mm. Our therapists can trim the hair to a suitable length at the time of your treatment if it is longer. back to top

How discreet is the actual treatment?
We cover parts of the intimate area to be waxed with a towel. However, you will need to hold the skin at certain times throughout the treatment to minimise discomfort, but our therapists will go through the process with you.


For the basic bikini wax, you have the option to wear paper knickers (provided) or your own knickers For the Brazilian and Hollywood wax we would recommend that you remove your knickers to make the process easier and quicker.


If you aren’t comfortable with this we can provide you with a paper g-string, however the treatment may take slightly longer back to top

Waxing after-care and after-effects?
You may experience some slight soreness, irritation or redness after a waxing treatment but this is normal. However, if this lasts for more than 48 hours please feel free to contact us for further advice. After your wax, keep the waxed area clean and avoid heat for 24 hours, therefore:

  • No hot baths or showers (warm water only)
  • No saunas, hot tubs, jacuzzis or steam room treatments. Avoid swimming pools and facilities with chlorinated water
  • No tanning (natural sunbathing, sunbeds or fake tans)
  • No sport, gym work or other exercise which will increase perspiration
  • Avoid scratching
  • Ensure your hands are washed and clean before touching the area
  • Do not apply deodorants, lotions or other products to the area, other than those recommended by your therapist for 24 hours.
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Facials after-care and after-effects?
As with all facials below is some general advice to adhere to following your facial treatment:

  • Drink lots of water
  • Keep the skin clear of make up for at least 12 hours and avoid touching the face


Additional advice following your Microdermabrasion facial treatment:

  • Do not apply products containing AHA’s Glycolics, Retinol, a high percentage of botanical and essential oils to the area
  • Do not use a sauna or sunbed or swim for 48 hours
  • Do not have Botox or dermal fillers for 48 hours after the treatment
  • Allow 14 days after dermal fillers before having microdermabrsion
  • Minimum 15SPF must be applied
  • Apply moisturiser regularly following the treatment
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Will Shellac ruin my own natural nails?

No, as there is no buffing or drilling prior to the Shellac application - therefore, no damage to the natural nail. back to top


How do I remove Shellac?

This will require a visit to us to soak off the Shellac coating. This will take approximately 15 minutes. If you peel the Shellac from your nails at home, you could damage yours nails by removing the top layer and causing them to peel. back to top